Volunteer

The Starlight Trust is an animal welfare and rescue organisation based in Surrey

As a very small charity, the Starlight Trust is entirely reliant on the help of volunteers to carry out our work. Volunteers are people who freely choose to contribute their time, energy and skills to support the trust’s work.

Volunteers help us with activities such as

  • Maintaining our websites e.g. helping us check contact information for the rescues listed on HelpWildlife and Small Pets Matter
  • Transporting animals to us, to new homes, other rescues or to a veterinarian
  • Providing temporary foster homes for animals in our care
  • Keeping in touch with adopters to ensure the welfare of animals in their new homes
  • As we are run from our home, we cannot currently accept hands on help with caring for the animals here.

    Our volunteers are unpaid but the trust will reimburse reasonable out of pocket expenses such as petrol, telephone costs and the costs of caring for animals being fostered or transported. For accounting purposes, receipts must accompany any expenses claims submitted.

    If you have any questions about volunteering with us please Email Us. If you are ready to get involved, please complete the agreement below

    Volunteering Agreement

    In order to meet our objectives, the following agreement sets out what we expect from our volunteers and what you can, in turn expect from us

    The Trust will

  • consider all volunteer applications fairly without regard for gender, sexuality, race, nationality, religion, social background or disability
  • be clear about what is required of you and provide adequate information and assistance to enable you to meet your responsibilities
  • respect your skills, contribution, individual wishes and needs and be receptive to any feedback you have on your role
  • reimburse any expenses incurred in a timely manner
  • consult with you and keep you informed of possible changes
  • retain responsibility for all animals in the temporary care of volunteers and accept them back at any time for any reason
  • You, the volunteer, agree to

  • carry out your role to the best of your abilities
  • always treat Trust volunteers and supporters and those using our services with respect, consideration and appreciation
  • act in a professional manner, embracing and personifying the values of the trust when representing us publically
  • keep in touch with the trust, notifying us of any change of contact details
  • inform the trust, giving as much notice as possible, if you are unable to complete a task or no longer wish to be involved with a project
  • Those providing temporary care for our animals, for example as a transporter or foster carer, further agree to

  • care for the animals in accordance with the Trust’s care sheet for that species
  • notify the trust of any change in contact details within 48 hours
  • not pass the animals to anyone other than an authorised trust representative without the express permission of a trustee
  • allow the trust the right, by prior arrangement, to inspect the animals at any time during their stay
  • ensure the health and safety of the animals at all times by ensuring they are contained securely, have access to appropriate food and water, and are not exposed to extreme temperatures, other pets or anything which might cause them harm
  • seek prompt veterinary attention for the animals if sick or injured in the knowledge that the trust will reimburse expenses incurred in a timely manner. Decisions to euthanase animals belonging to the trust should usually only be made by a trustee other than in an emergency and on veterinary advice to relieve immediate suffering
  • relinquish custody of the animal to a trustee immediately upon request
  • where appropriate, inform your motor insurance company that they are using their car in the act of volunteering in order to ensure adequate cover
  • Volunteers accessing data held regarding those using our services, supporters and other volunteers further agree to

  • regard all information you have access to or are given as a result of your volunteering as confidential unless advised otherwise
  • in no way divulge, copy, release, sell, loan, review, alter or destroy any such information except as properly authorised within the scope of your volunteer position
  • as required by law, comply with the provisions of the Data Protection Act of 1998.
  • not retain any copies of confidential information accessed as part of your volunteer role should you cease at any time for be a volunteer of the trust.