The Starlight Trust is committed to maintaining the trust and confidence of our supporters and visitors to our website. We will only ever collect information about you as necessary to carry out our day to day operations and meet our objectives. We won’t be plaguing you with donation requests or selling your info to marketers. The Privacy Policy below sets out in more detail what we’ll collect and why but if you have any questions not answered here, please feel free to get in touch and ask.
In general, we only collect the information you provide in the form you submit. In the case of those applying to adopt from or volunteer with us, we may also conduct checks such as looking at social media and forum posts, to gain a sense of who you are and your history with animals. The results of these searches will be saved by us along with your submitted information.
We collect information from the following groups for the following reasons
We will not use the information collected from the categories above to send donation or fundraising requests. A separate, opt-in mailing list will be maintained and recipients will be sent a quarterly newsletter giving updates about our work. This may, on occasion, include details of fundraising appeals.
In regard to adoption applications, surrenders and volunteer applications, the performance of a contract between you and Starlight Trust and/or the trust taking steps, at your request, to enter into such a contract.
In regard to those who support our work, our legitimate interests in managing our relationships and communicating with supporters, and claiming gift aid on donations.
In regard to our mailing list, specific consent will be obtained to contact those who sign up
If we are contacted by another rehoming charity in the future asking for a reference or our view on your suitability to adopt one or some of their animals, we would share our views but none of your contact information. We will never share your contact information or sell your details for marketing purposes and we promise to keep your information safe and secure.
Personal data that we process will not be kept for longer than is necessary. In general, data will be retained
You are entitled to
Please email any data requests to contact@starlighttrust.org.uk.
The trust is committed to ensuring that personal data is dealt with in line with relevant laws. We will ensure personal data will:
The trust will take steps to ensure that personal data is kept secure at all times against unauthorised loss or disclosure.
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Thanks, your test request has been received.
Please now post the sample to:
Starlight Trust, 63 Tharp Road, Wallington, Surrey, SM6 8LG.
We will be in touch once the sample arrives with us.